There are two secrets to success for any cloud or any service provider. First, get the best people, ones that understand people, business, and technology. Second, automate everything that can be automated because that is the only way the business will be able to scale and not collapse under the weight of the expense of – and difficulty in – hiring the next batch of people to grow the business.
A third thing might be hire people who can constantly automate themselves out of a job, but who also find new and valuable jobs to do.
To be a managed …
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