Infor Clients Cloud Concerns

We are collecting Infor Clients Cloud Concerns into a list.

(Updated 2023-02-08)

Infor Cloud is a completely new product with all that means

What about all our modifications

What happens with our infrastructure investments

Cost of changing the business processes

Compliance for different industries, who is responsible (Irland Tax Regulations…)

Regulations don’t allow us to go to AWS

Mainteinance costs in the long term. 5x as for 13.4

Requires high quality bandwidth all the time

Unclear license models

Operations, ticket when a batch job doesn’t go through. We manage issues like that ourselves quickly today

Performance issues over all 

Latency issues

Project costs, not an upgrade, a completely new implementation

Response Times when AWS moves instances, going from 25-35 ms to 5000 ms (AWS can do this without permission)

Subscriptions model. What happens the day you stop paying the fee?

Data growth – archiving. Solutions?

Storage tiers.. higher costs. How to avoid.. 

No saving in head counts as customers have to hunt Infor doing their job.. 

AWS is not in our cloud strategy

AWS outages

A general uncertainty and even war in the world makes us wanna keep a computer in the basement

Infor is not following AWS recommendations when it comes to availability zones because of performance issues

Left behind, “we cannot help you because you are on prem”

“Amazon compete with us”

Infor are taking Cloud Suite down during 1 – 4 hours every month. MANDATORY

You can never be backlevel for any reason. You have to apply all new features and functions

Currency change if paid in USD for example (AWS, AZURE warns for 30%+ cost increese 2023)

Consultant firms say there is more for them in the Cloud suite

Exit plans?

Cost related to moving data from the cloud (VERY Expensive)

Amazon layoffs. Is Infor their priority?

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